Privacy Policy
Your Privacy Matters
Working with a mortgage broker requires you to disclose a significant amount of personal information. We understand the importance of this responsibility and take your privacy very seriously.
SMS Text Messaging Privacy Policy
This section governs the use of information collected through our SMS (text messaging) service. It is specific to our SMS communications and forms part of our overall Privacy Policy outlined below.
We respect your privacy. The information you provide through our SMS service is used solely to deliver messages to you and to respond to your inquiries. This may include sharing information with platform providers, telecommunications companies, and other vendors who assist in delivering text messages.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. This excludes text messaging originator opt-in data and consent; such information will not be shared with any third parties under any circumstances.
We reserve the right to disclose information as required to comply with applicable laws, regulations, or governmental requests, to avoid liability, or to protect our rights and property. This SMS Privacy Policy applies only to the use of our text messaging service and does not modify our general Website Terms and Conditions.
General Privacy Policy
Crown Mortgage Corp. operates with a commitment to integrity, trustworthiness, and exceptional service. We are dedicated to protecting the privacy rights of our website visitors and clients.
This Privacy Policy explains how we collect, use, and safeguard your personal information through our website and services. By using our website and services, you consent to the practices described in this policy.
Data Security
We take extensive measures to protect the confidentiality of your personal information and safeguard it from misuse, unauthorized access, or disclosure. However, no method of data transmission over the Internet can be guaranteed to be completely secure.
While we strive to protect your information, we cannot guarantee its absolute security, and you transmit information at your own risk. Once received, we use industry-standard security measures, including firewalls, data encryption, two-factor authentication, and secure user credentials.
Access to personal data is restricted to authorized personnel who are trained in our privacy policies. If you have concerns about your data security, you may contact our representatives.
Collection of Personal Information
When you submit a mortgage application to Crown Mortgage Corp., you may be required to provide personal information necessary to deliver our services. This may include:
- Name
- Address
- Email address
- Phone number
- Other contact details
- Financial information (where required)
Providing accurate and complete information allows us to offer you tailored and effective mortgage solutions.
Use of Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website activity. These tools may collect information such as:
- Duration of your visit
- Pages viewed
- Referring website
- Internet service provider
This information does not personally identify you.
We may also work with third-party vendors who use cookies to display relevant advertisements based on your browsing activity. You can manage or disable cookies through your browser settings.
Use and Disclosure of Information
With your consent, we may share your personal information with service providers and affiliates to:
- Deliver our services
- Provide mortgage options
- Improve your experience
We ensure that all third parties handle your information in accordance with applicable privacy laws and only for the intended purposes. Once shared, your information may also be subject to the privacy policies of those third parties.
Retention and Removal of Personal Information
You may request that your personal information be removed from our systems by contacting our Privacy Officer.
Please note:
- Certain records must be retained to comply with Canadian anti-money laundering (AML) regulations
- We will delete information not subject to legal retention requirements
- We cannot guarantee deletion from third-party systems that have received your data as part of service delivery
Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not control or endorse these sites and are not responsible for their privacy practices.
We recommend reviewing their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our website along with the revised effective date.
We encourage you to review this policy regularly to stay informed about how your information is handled.